Privacy policy
This policy explains what information Book My Room collects when you apply for and use a membership card.
Information we collect
Name, contact details, profile photo and membership preferences submitted during the application, along with membership activity such as card issues, reward points and support requests.
How we use it
To review applications, issue and verify membership cards, apply member benefits, and provide customer support.
Public verification
The public verification page shows only limited membership details needed to confirm that a card is genuine and currently valid.
Data security and retention
Membership data is stored in our secured backend with access restricted to authorized administrators, and is retained while the membership is active.
Your choices
Members can update their profile in the member portal, or request changes and deletion through the contact page.